Terms & Conditions

Terms and Conditions

Cambs iPhone Repair T/A IT Solutions Terms & Conditions

By accessing this website you agree to abide by our conditions of use as set out in the following text. If for any reason you do not agree, please leave now.


Agreement – Mean the terms and conditions set out in this text, as well as the documents it refers too.  Be aware that this text and associated documents may be changed from time to time at the discression of Cambs iPhone Repair T/A IT Solutions.  Please ensure that you have an upto date version of all documents.  The agreement will govern the contract between us and you when you either place an order for parts or agree to services or repairs.

Device – Means any equipment, mobile phone, simcard, charger, cablelling that you send or give to us in association to any service, purchase or repair offered by us.

Order – Means the supply of Goods and/or services by us to you.

Services – Means the supply of any repair services, supply or parts or purchase of an device under this agreement.

us / our / we – Means Cambs iPhone Repair T/A IT Solutions which is a trading name for the provisions to supply repair services, equipment or parts and is operated as a sole-trader company.  Cambs iPhone Repair T/A IT Solutions is operated from 31 The Broadway, St Ives, Cambridgeshire, PE27 5BX, UNITED KINGDOM


2.1 Any Goods, where new, are sold with the benefit of and subject to the terms set out in any warranty or guarantee given by the manufacturer of the Goods.

2.2 Any Services we carry out for you are guaranteed for 90 days from the date stated in our invoice to you. If the Device develops an additional fault unrelated to the provision of the original Services, this guarantee will not apply.

2.3 Our guarantee only covers parts used in a repair, customisation or other Service provided by us, it does not include the Device as a whole, any further damage to the Device or any part(s) of the Device; improper fitting of parts by you; or any accidental damage, abuse, misuse, improper care or alteration.

2.4 An administration fee of £20 will be charged if you send us your Device under a claim against our warranty and we find (in our absolute discretion) such a claim is not valid and have to return your Device to you.

2.5 These rights are in addition to your legal rights in relation to Goods and Services which are faulty or which otherwise do not conform to the legally required standard.

2.6 Your warranty with the original manufacture is void when we carry out a repair on your Device.


3.1 You acknowledge that when we carry out certain Services on your Device, it may void your warranty with the manufacturer and when we replace certain parts the serial numbers on these parts will no longer match the original parts. You agree that we will not be liable for any loss or damage caused by this.

3.2 We will not be liable under this Agreement for any loss or damage caused by circumstances where:

3.2.1 There is no breach of a legal duty of care owed to you by us;

3.2 such loss or damage is not a reasonably foreseeable result of any such breach; or

3.2.3 any loss or damage results from the breach by you of any term of this Agreement.

3.3 Our liability shall not in any event include any loss of data, profits, business, custom, time, anticipated savings, income, revenue or anything else of a similar nature.

3.4 Nothing in these Conditions shall exclude or limit our liability for death or personal injury resulting from our acts or omissions or those of our servants, agents or employees, or limit your rights as a consumer under applicable UK law.


In no event shall Cambs iPhone Repair be liable for special, accidental, or consequential damage, Included but not limited to loss of profit or opportunity. In no event shall Cambs iPhone Repair’s liability exceed the repair cost of the specific product purchased from Cambs iPhone Repair.


Because of the progressive nature of water damage to phones and tablets, the repair guarantee offered by Cambs iPhone Repair does not apply. If Cambs iPhone Repair undertake a repair then find out the iPhone has suffered water damage we are not liable for the failure of the iPhone. If Water damage repair is unsuccessful then Cambs iPhone Repair will have no liability whatsoever even in the event of the phone being less functional than it was prior to the repair.

Force Majeure. Seller will not be responsible for any delay or failure in any performance due, without limitation, to acts of God, war, warlike conditions, blockade, embargoes, riots, governmental restriction, labor disturbances, unavailability of anticipated usual means of supplies, transportation or loading facilities, wrecks, epidemics, quarantine, fire, flood, earthquake, explosion, any unforeseen change in circumstances, or any other causes beyond its reasonable control.